Contact us
We’d love to hear from you! You can contact us via one of the methods listed below.
SALES + GENERAL ENQUIRIES
1800 477 333
hello@lightningbroadband.com.au
SUPPORT + BILLING ENQUIRIES
If you’re experiencing an issue with your Lightning Broadband account, visit our Help Center, email help@lightningbroadband.com.au or lodge a support request via our customer portal.
TELEPHONE CONTACT HOURS
Our Support Team is Melbourne based, times below are Local time
Monday – Friday: 8am – 8pm
Sat & Sun: 9am – 5pm
Outside of these hours you can lodge a ticket with our out-of-hours team on [1800 477 333](tel: 1800 477 333), or through your Customer Portal.
OTHER NUMBERS
Sydney – ( 02 9000 1980) Melbourne – ( 03 9089 0515) Brisbane – ( 07 2101 6900)
LIGHTNING BROADBAND CONNECTED BUILDING
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POSTAL ADDRESS
Victorian (national) headquarters:
Suite 102 / 427 Glen Huntly Road, Elsternwick Victoria, 3185
NSW office:
T1 Building, Level 3 Unit 303, 14 Lexington Drive, Bella Vista, NSW 2153
Queensland office:
Level 2/194 Varsity Parade, Varsity Lakes, QLD 4227